My Cart

Close

Shipping + Returns

We offer FREE express shipping on all orders. 

International orders also ship free!

All orders are shipped via Australia Post.

Orders will generally be dispatched within 1-2 business days of purchase.

During sale periods there may be delays in orders being fulfilled due to high volumes at our warehouse.

Shipping time is an estimated 1-3 business days from dispatch, however Active Truth cannot guarantee Australia Post shipping times. 

Once your order is dispatched you will be provided with an Australia Post tracking number via email that you can use to check your shipping status.

Yes we do! We ship FREE to overseas destinations using Australia Post express shipping.

Active Truth is not responsible for any delays or additional taxes and duties applied at your country’s port of entry. Please ensure you are aware of any applicable additional taxes and duties prior to purchase.

If for any reason you are not 100% satisfied we accept returns for 30 days from date of purchase.

Items must be unused and in the same condition that you received it. If your purchase included an Active Truth bag or free gift with purchase this must also be returned.

Refunds are not available on sale items. You may elect to receive a credit note.

For purchases made with a sale discount code please check the relevant Promotion T&Cs before lodging a return.

Simply complete the Returns Slip and send with your items to: ACTIVE TRUTH, Unit 12/168-170 Redland Bay Road, Capalaba QLD 4157, AUSTRALIA.

We strongly recommend using registered post as we can’t refund or issue credit notes for lost items.

Active Truth™ reserves the right to reject the returns of goods which are not returned in accordance with our Returns Policy.

The shipping cost incurred for returning item/s are not covered or reimbursed by Active Truth.

We no longer offer an exchange service. We suggest returning your purchase for a refund (or store credit) and placing a new order. All orders ship free using express post. 

Refunds are not available on sale items. You may elect to receive a credit note.

For purchases made with a sale discount code please check the relevant Promotion T&Cs before lodging a return.

Only one discount code can be applied per order.