How much does shipping cost?
We offer FREE express shipping on all orders.
International orders also ship free!
How will you ship my order?
All orders are sent via Express Post with authority to leave (ATL) in a safe place — no signature is required. Please ensure that you provide a shipping address that can receive ATL parcels safely.
When will you ship my order?
Orders will generally be dispatched within 1-2 business days of purchase.
During sale periods there may be delays in orders being fulfilled due to high volumes at our warehouse.
Shipping time is an estimated 1-3 business days from dispatch, however Active Truth cannot guarantee Australia Post shipping times.
Do you offer Same Day Dispatch?
We aim to dispatch all order placed before 10am Tuesday to Friday the same day. Please note however, during sales periods that isn't always possible. We will however keep you informed of any delays.
How can I track my order?
Once your order is dispatched you will be provided with an Australia Post tracking number via email that you can use to check your shipping status.
Do you ship internationally?
Yes we do! We ship FREE to overseas destinations using Australia Post express shipping.
Due to the current COVID-19 restrictions, postage to your country may be disrupted or currently unavailable. Please contact our Customer Care team at firstname.lastname@example.org before placing an international order if you have concerns.
Active Truth is not responsible for any delays or additional taxes and duties applied at your country’s port of entry. Please ensure you are aware of any applicable additional taxes and duties prior to purchase.