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Terms + Conditions

Active Truth Terms of Service

View Active Truth Terms of Service here.

Active Truth Privacy Policy
 View Active Truth Privacy Policy here.

ACTIVE TRUTH PROMOTIONAL TERMS & CONDITIONS

30 DAY RETURNS

  • We're pleased to offer 30 Day Returns from date of purchase. We’re still obsessed with finding the perfect fit for you and your lifestyle. We are here to help, email hello@activetruth.com if you have any questions.

SALE – GENERAL

  • Items that are marked sale, and are featured on the website for a discounted price (including storewide sales) are ineligible for a refund. These products are eligible for a store credit or exchange only.

OUTLET – GENERAL

  • Items that are marked Outlet (as noted on the product page) are considered final sale and are ineligible for a return, refund, exchange or store credit. 

DISCOUNT/PROMOTIONAL CODES – GENERAL

  • Only one discount code can be applied per order.
  • Items purchased using a discount code are eligible for refund — unless specified otherwise in specific T&C's for a sale event. 

REVIEWS PROMOTION

  • Leave a post purchase review via the review request email sent to your inbox.
  • Leave a review for Bonus points. 
  • Points are not able to be used in conjunction with any other offer.
  • Points are not redeemable on the following products: Face Mask - Black, Hat, Gym Towel, Scrunchies and other accessories.
  • Points are able to be redeemed on full-price items and are not eligible for use on Sale or Outlet items which are marked as such on product listing pages. 

REFER A FRIEND PROMOTION

  • Refer a friend to Active Truth to receive award points.
  • Minimum spend - $60. Only eligible for award points if the new customer's first order is equal to or over the minimum spend.
  • Points are not redeemable on the following products: Face Mask - Black, Hat, Gym Towel, Scrunchies and other accessories.
  • If the referral purchase is refunded, the points are no longer valid.
  • A unique voucher code will be emailed to you for referral with a minimum spend of $80.
  • Friend voucher valid for first time purchases only.
  • Only one code can be used per order, on Full Priced items only. Not available to be used in conjunction with any other offer.
  • Voucher is valid for 30-days from date of issue.

Sign Up Promotion

  • Sign up to our email and sms marketing and receive a 10% discount code. 
  • Code does not apply to the following products: Face Mask - Black, Hat, Gym Towel, Scrunchies and other accessories.
  • Cannot be used in conjunction with any other offer.
  • No rainchecks. 
  • Valid for single use per customer. 
  • Valid on full price products only. 
10% Off Tik Tok Promotion
  • Code is valid once per customer.
  • Discount code must be applied at checkout.
  • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
  • Products marked as Outlet are excluded from this promotion.

    Gift With Purchase Promotion

    • GWP must be added to cart, discount will be applied automatically.
    • No rainchecks - while stocks last.
    • GWP products are not exchangeable for any other product or colour. 
    • Minimum spend as shown in the pop-up cart must be met for an order to be eligible for GWP.
    • Products purchased that are returned should be returned with the GWP* included if the total order amount becomes ineligible for promotion. 

    A full list of Gift with Purchase promotions is available on request from hello@activetruth.com

      Active Truth Lifeblood Team $50 Voucher Offer

      To be eligible for this promotion you must donate blood through the Australian Red Cross and join the Active Truth Lifeblood team.

      • To receive your voucher you must provide proof of your donation with a photograph or story share on social media using the #ATLifebloodTeam.
      • Screenshot and email this to nadia@activetruth.com
      • Voucher offer is valid for your first donation (as part of our team) only.
      • Voucher is not redeemable for cash.
      Hendra Healthworks X Active Truth Partnership Sign Up $50 Voucher
      • Valid for members of Hendra Healthworks only. 
      • Voucher valid for 30 days from the date of sign up on full price items only. 
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Voucher code must be applied at checkout. 
      • Each voucher code is unique and cannot be transferred between customers. 
      • Customer must be a direct recipient of Active Truth email marketing sent from hello@activetruth.com.au to access voucher code. 

      Everyday Heroes Discount

      • 20% off Full Priced items
      • Valid from 25 August 2021
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks. 
      • Code valid for one use only.
      • Available to frontline workers, medical professionals, defence force personnel and teachers as verified through VerifyPass only.
      • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. 
      $70 Smart Pocket, Pregnancy Pocket + Recovery Pocket Tights
      • Prices as marked
      • Valid from Monday 17 January 2022 to 11:59pm Sunday 23 January 2022 AEST. 
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.

       Spend + Save offer

      • Save $20 when you spend $150. Save $50 when you spend $200. Save $100 when you spend $300. 
      • Discount will be automatically applied at checkout.
      • Valid until 11.59pm AEST 16 January 2022.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      $60 Essential Bike Short 
      • Discount code will be applied automatically.
      • Valid from AEST 5 January 2022.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      $70 Mama 7/8 Length Pregnancy Tight 
      • Discount code will be applied automatically.
      • Valid from AEST 9 January 2022.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.

       20% Off Maternity

      • Discount code to be entered at checkout.
      • Valid from AEST 4 January 2022.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      • Discount code valid for one use per customer.

      22% Off 2022 New Year

      • Discount code to be entered at checkout.
      • Valid until 7.00pm AEST 2 January to 11.59pm AEST 5 January 2022.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      • Discount code valid for one use per customer.

      Further 10% Off Sale Prices

      • Discount code to be entered at checkout.
      • Valid until 24 December 9.00am to 28 December 11.59pm AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      • Discount code valid for one use per customer.

      Boxing Dale Sale

      • Prices as marked.
      • Valid from 24 December 9.00am to 28 December 2021, 11.59pm AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      20% off Swim
      • Discount code SPLASH must be applied by the customer at checkout.
      • Valid until 8:59am 24 December AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      20% off Gift Cards
      • Prices as marked. (Discount is automatically applied at checkout.)
      • Valid until 11:59pm 24 December AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 
      20% off Bike Shorts
      • Discount code SHORTS20 must be applied by the customer at checkout.
      • Valid until 11:59pm 17 December AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      20% off Christmas 
      • Prices as marked.
      • Valid from 13 December 2021 to 24 December 2021. 
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      20% off Essential Tights
      • Discount code ESSENTIAL20 must be applied by the customer at checkout.
      • Valid until 11:59pm 12 December AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      Friends and Family Exclusive Discount
      • Offer email or image tile must be shown at the time of purchase to redeem the discount.
      • Offer is valid at the Active Truth retail store located in Toombul Shopping Centre only. 
      • Valid from 7 December to 24 December 2021, 5.30pm AEST.
      • 30% off discount is available on all products storewide.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.

      20% Off - Running Heroes

      • Discount code must be applied by the customer at checkout.
      • Valid from 12am 28 October - 11:59pm 28 February 2022 AEST.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted.
      • Discount code valid for one use per customer.
      15% off Storewide - Pedestrian TV
      • Discount code must be applied by the customer at checkout.
      • Discount code valid from 4 October - 31 December 2022.
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Discount code valid for one use per customer.

      Mama Feeding Crop 2 for 1 Promotion - Boobie Bikkies Postcard

      • Discount code will be applied automatically from QR code
      • Receive 2 Mama Feeding Crops when you purchase 1 in the same transaction.
      • Discount code valid from 4 August - 11.59pm 31 December 2021.
      • Available to Boobie Bikkies Customers who meet the specified segment requirements only (requirements available on request).
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Discount code valid for one use per customer.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits only. 

      20% Off Storewide - Boobie Bikkies Postcard

      • Discount code will be applied automatically from QR code
      • Discount code valid from 4 August - 11.59pm 31 December 2021.
      • Available to Boobie Bikkies Customers who meet the specified segment requirements only (requirements available on request).
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Discount code valid for one use per customer.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits only.

      #TeamAT+ Rewards Tier Upgrade Discount

      • Discount code must be applied at checkout. 
      • Discount available on full price items only. 
      • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
      • Discount code valid for one use per customer.
      • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits only.

              Facebook Monthly Group Giveaway - September

              1. The promoter is: Active Truth Pty Ltd, ABN 85 605 994 438, PO Box 883, Nundah QLD 4012.
              2. Competition closes at 11:59pm AEST on the last calendar day of the month. After this date, no further entries to the competition will be permitted for that dedicated month.
              3. The competition is open worldwide except for employees of Active Truth, and their close relatives and anyone otherwise connected with the organisation of the competition.
              4. There is no entry fee or purchase necessary to enter this competition.
              5. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
              6. Entrants must follow the steps as stated in the relevant social media post.
              7. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
              8. One prize pack, prize pack includes:
              1 x $100 AUD Active Truth Voucher
              The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
              9. Winners will be chosen at random by software, from all valid entries received.
              10. The winner will be notified via DM/ announcement within the #TeamAT Community Facebook Group by the 5th day of the following month. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
              11. The promoter will require an email address from the winner for the delivery of the prize.
              12. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
              13. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
              14. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
              15. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current AU data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
              16. Entry into the competition will be deemed as acceptance of these terms and conditions.
              17. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook, Twitter or any other Social Network. You are providing your information to Active Truth. The information provided will be used in conjunction with the following Privacy Policies found at https://www.activetruth.com.au/pages/privacy-policy

              #WinTightsWednesday Giveaway
              1. The promoter is: Active Truth Pty Ltd, ABN 85 605 994 438, PO Box 883, Nundah QLD 4012.
              2. Competition is ongoing with no decided end date.
              3. The competition is open internationally.
              — except for employees of Active Truth, and their close relatives and anyone otherwise connected with the organisation of the competition;
              — except for Active Truth Ambassadors;
              — except those who have been gifted the featured tights for a Gifted Collaboration.
              4. There is no entry fee or purchase necessary to enter this competition.
              5. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
              6. Entrants must follow the steps below:
              — entrant must upload an image/ video to Instagram featuring the hashtag "#WinTightsWednesday" in the caption;
              — entrant must be wearing Active Truth tights in the uploaded image/ video;
              — entrant must be following Active Truth (@ActiveTruth) on Instagram;
              — entrant must tag Active Truth in the image entry (@ActiveTruth).
              7. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
              8. One weekly prize pack, prize pack includes:
              — 1 x $100 Active Truth Voucher
              The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
              9. Winners will be chosen weekly at random by software, from all valid entries received.
              10. The winner will be notified by Instagram and/or Facebook stories at 4pm each Wednesday. If the winner cannot be contacted or does not claim the prize within 6 days of notification, we reserve the right to withdraw the prize from the winner. No replacement winner will be selected.
              11. The promoter will require an email address from the winner for the delivery of the prize.
              12. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
              13. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
              14. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
              15. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current AU data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
              16. Entry into the competition will be deemed as acceptance of these terms and conditions.
              17. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook, Twitter or any other Social Network. You are providing your information to Active Truth. The information provided will be used in conjunction with the following Privacy Policies found at https://www.activetruth.com.au/pages/privacy-policy

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                  This website is operated by Active Truth™. Throughout the site, the terms “we”, “us” and “our” refer to Active Truth™. Active Truth™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

                  By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

                  Further, by agreeing to be bound by these Terms and providing or inputting your information into our system you give express permission and agree to us contacting you via emails and SMS messages from time to time (until you opt out in accordance with the opt out options provided in the email or SMS or in accordance with our Privacy Policy terms – see Section 10 of these Terms) which emails and SMS messages may include but are not limited to services updates, campaign updates, payment reminders, advertising reports and marketing opportunities.  

                  Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

                  Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

                  Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

                  Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.