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Terms + Conditions

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Active Truth Terms of Service

View Active Truth Terms of Service here.

Active Truth Privacy Policy
 View Active Truth Privacy Policy here.

ACTIVE TRUTH PROMOTIONAL TERMS & CONDITIONS

30 DAY RETURNS

  • We're pleased to offer 30 Day Returns from date of purchase. We’re still obsessed with finding the perfect fit for you and your lifestyle. We are here to help, email hello@activetruth.com if you have any questions.

SALE – GENERAL

  • Items that are marked sale, and are featured on the website for a discounted price (including storewide sales) are ineligible for a refund. These products are eligible for a store credit or exchange only.

OUTLET – GENERAL

  • Items that are marked Outlet (as noted on the product page) are considered final sale and are ineligible for a return, refund, exchange or store credit. 

DISCOUNT/PROMOTIONAL CODES – GENERAL

  • Only one discount code can be applied per order.
  • Items purchased using a discount code are ineligible for refund — unless specified otherwise in specific T&C's for a sale event. 
  • Discount codes are not able to be redeemed on Gift Cards — unless specified otherwise in specific T&C's for a sale event

GIFT CARDS

  • Gift cards are valid for 3 years from the date of purchase
  • Gift Cards are a form of tender, are non-refundable and not able to be redeemed for cash. 

TRY BEFORE YOU BUY (TBYB)

  • The TBYB trial period of 5 days begins when your item(s) are marked as delivered by Australia Post parcel tracking.
  • The TBYB service is only available on selected products.
  • You can try up to 6 items or a total value of $1000, whichever is lower. You can try various sizes in items however cannot order 2 of the same size in the same item. 
  • Shipping is free on orders to the value of over $150. For orders under $150, a $16.99 express shipping fee applies or $11.99 for standard shipping. 
  • To be eligible to use the TBYB feature, Credit Card details must be entered when placing an order. If the selected items are note returned to Active Truth this card will be charged for payment.
  • You can earn #TeamAT+ Rewards points on TBYB orders for any items you keep after the trial period ends.
  • #TeamAT+ Rewards points/vouchers, discount codes and Gift Cards/store credit are not eligible to use with TBYB orders.

REVIEWS PROMOTION

  • Receive a $20 voucher by leaving a review.
  • Leave a post purchase review via the review request email sent to your inbox.
  • By adding an image or video to your review, you are providing consent for the media to be shared across Active Truth channels.
  • Review voucher cannot be earned on reviews of Gift Card.
  • Review vouchers are issued once per order. 
  • Review vouchers are not able to be used in conjunction with any other offer.
  • Review vouchers are not redeemable on the following products: Face Mask - Black, Hat, Gym Towel, Scrunchies and other accessories.
  • Review vouchers are able to be redeemed on full-price items and are not eligible for use on Sale or Outlet items which are marked as such on product listing pages. 

    Sign Up Promotion

    • Sign up to our email and sms marketing and receive a 10% discount code. 
    • Code does not apply to the following products: Face Mask - Black, Hat, Gym Towel, Scrunchies and other accessories.
    • Cannot be used in conjunction with any other offer.
    • No rainchecks. 
    • Valid for single use per customer. 
    • Valid on full price products only. 

    Sign Up Promotion - Free Shipping

    • Sign up to our email and sms marketing and receive a Free Shipping discount code. 
    • Valid for Addresses in Australia only
    • Cannot be used in conjunction with any other offer.
    • No rainchecks. 
    • Valid for single use per customer. 
    10% Off Tik Tok Promotion
    • Code is valid once per customer.
    • Discount code must be applied at checkout.
    • Cannot be used in conjunction with any other offer or discount code, no rainchecks.
    • Products marked as Outlet are excluded from this promotion.

      Gift With Purchase Promotion

      • GWP must be added to cart, discount will be applied automatically.
      • No rainchecks - while stocks last.
      • GWP products are not exchangeable for any other product or colour. 
      • Minimum spend as shown in the pop-up cart, excluding the purchase of gift cards must be met for an order to be eligible for GWP. 
      • Products purchased that are returned should be returned with the GWP* included if the total order amount becomes ineligible for promotion. 
      • Not available via the Active Truth app

      A full list of Gift with Purchase promotions is available on request from hello@activetruth.com

        Active Truth Lifeblood Team $50 Voucher Offer

        To be eligible for this promotion you must donate blood through the Australian Red Cross and join the Active Truth Lifeblood team.

        • To receive your voucher you must provide proof of your donation with a photograph or story share on social media using the #ATLifebloodTeam.
        • Screenshot and email this to nadia@activetruth.com
        • Voucher offer is valid for your first donation (as part of our team) only.
        • Voucher is not redeemable for cash.

          Limited Time Offers

          Black Friday

          • Valid from 15 November 2023 9:00am AEST
          • Prices as marked.
          • Cannot be used in conjunction with any other discount code unless otherwise stated, no rainchecks
          • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale unless deemed faulty.

          Better Than Black Friday

          • Valid from 30 October 2023 AEST - 12 November 2023 11:59pm AEST
          • Excludes New Arrivals and gift cards
          • Discount code must be applied at checkout
          • Cannot be used in conjunction with any other discount code or rewards, no rainchecks
          • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale unless deemed faulty.

          $20 off New Arrivals

          • Valid from 20 October 2023 AEST to 31 October 2023 AEST
          • Discount code 20NEW must be applied at checkout
          • Cannot be used in conjunction with any other discount code or rewards, no rainchecks
          • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale unless deemed faulty.

          50% off Maternity Products

          • Valid 21 September 2023 AEST - 14 November 2023 11:59pm AEST
          • Valid on maternity products 
          • Discount code MAMA50 must be applied at checkout
          • Cannot be used in conjunction with any other discount code or rewards, no rainchecks
          • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale unless deemed faulty.

          Secret's Out Sale

          • Valid from 21 September 2023 AEST - 29 October 2023 AEST
          • Valid on products sitewide, excluding gift cards, swim and new arrivals
          • Discount code must be applied at checkout
          • Cannot be used in conjunction with any other discount code or rewards, no rainchecks
          • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale unless deemed faulty.

          50% off selected Smart Pocket styles 

          • Valid from 14 September 2023 AEST - 12 November 2023 11:59pm AEST
          • Valid on selected Black Smart Pocket styles only
          • Discount code must be applied at checkout
          • Cannot be used in conjunction with any other discount code or rewards, no rainchecks
          • Product purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale unless deemed faulty.

                Miss You Offer

                • $50 off when you spend $100+
                • Valid on full price items only (excluding accessories)
                • Discount code must be applied at checkout
                • One use per customer
                • Cannot be used in conjunction with any other discount code or rewards vouchers, no rainchecks
                • Products purchased through this promotion are ineligible for refund. 30-day (from purchase) exchanges or store credits are accepted. Products marked as Outlet are final sale, no returns.  

                          Competitions + Giveaways




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                            This website is operated by Active Truth™. Throughout the site, the terms “we”, “us” and “our” refer to Active Truth™. Active Truth™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

                            By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

                            Further, by agreeing to be bound by these Terms and providing or inputting your information into our system you give express permission and agree to us contacting you via emails and SMS messages from time to time (until you opt out in accordance with the opt out options provided in the email or SMS or in accordance with our Privacy Policy terms – see Section 10 of these Terms) which emails and SMS messages may include but are not limited to services updates, campaign updates, payment reminders, advertising reports and marketing opportunities.  

                            Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

                            Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

                            Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

                            Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.