Will I get my order in time for Christmas?
For orders shipping to WA, NT and regional areas of Australia, place your order by 13 December for Standard Post or 19 December for Express Post.
For all other metro areas of Australia, place your order by 17 December for Standard Post or 20 December for Express Post.
How much does shipping cost?
For orders over $150:
- Express shipping is $4.99
- Standard shipping is FREE
For orders under $150:
- Standard shipping is $11.99
- Express shipping is $16.99
How will you ship my order?
All orders are sent via Australia Post with authority to leave (ATL) in a safe place — no signature is required. Please ensure that you provide a shipping address that can receive ATL parcels safely.
When will you ship my order?
Orders will generally be dispatched within 1-2 business days of purchase.
During sale periods there may be delays in orders being fulfilled due to high volumes at our warehouse.
Domestic shipping time is an estimated 1-3 business days from dispatch for express and 3-8 business days for standard shipping, however Active Truth cannot guarantee Australia Post shipping times.
Do you offer Same Day Dispatch?
We aim to dispatch all order placed before 10am Tuesday to Friday the same day. Please note however, during sales periods that isn't always possible. We will however keep you informed of any delays.
How can I track my order?
Once your order is dispatched you will be provided with an Australia Post tracking number via email that you can use to check your shipping status.
Do you ship internationally?
Yes we do! We ship to overseas destinations using Australia Post.
Active Truth is not responsible for any delays or additional taxes and duties applied at your country’s port of entry. Please ensure you are aware of any applicable additional taxes and duties prior to purchase.